Terms of service

Brand Name: Plae
Legal Business Name: URBANWALK INTERNATIONAL

Overview

This website is operated by Plae, a brand owned and managed by URBANWALK INTERNATIONAL. Throughout the website, the terms “we”, “us”, and “our” refer to Plae.

By accessing our website or purchasing products from us, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or accessing the website under parental supervision.
  • You will use the website only for lawful purposes.
  • You will not misuse the website or engage in fraudulent activities.

Products & Services

Plae offers fashion and lifestyle products through its online platform.

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit product quantities
  • Refuse or cancel orders at our discretion
  • Update pricing or product information at any time

We make every effort to display product colors and details accurately; however, actual colors may vary depending on device screens.

Orders & Payments

All orders placed on Plae are subject to acceptance and availability.

Customers agree to provide accurate billing, shipping, and payment information during checkout.

Payments made on the website are securely processed through authorized payment gateway providers. Plae does not store customers’ complete debit or credit card details.

We reserve the right to cancel suspicious or fraudulent transactions.

Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier services, or unforeseen circumstances.

Plae shall not be held responsible for delays caused by logistics partners or external factors beyond our control.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy available on the website.

Products must be returned in unused and original condition within the applicable return period.

Intellectual Property

All content available on this website, including:

  • Logos
  • Images
  • Product designs
  • Text
  • Graphics
  • Website elements

are the property of Plae / URBANWALK INTERNATIONAL and may not be copied, reproduced, or used without prior written permission.

User Conduct

Users agree not to:

  • Use the website for illegal purposes
  • Upload malicious software or harmful code
  • Attempt unauthorized access to website systems
  • Misuse website content or services

Violation of these conditions may result in suspension or termination of access.

Third-Party Links

Our website may contain links to third-party websites for convenience or payment processing purposes.

Plae is not responsible for the content, policies, or practices of third-party websites.

Limitation of Liability

Plae shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All services and products are provided on an “as available” basis without warranties unless otherwise stated.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Delhi, India.

Contact Information

For any questions regarding these Terms & Conditions, you may contact:

URBANWALK INTERNATIONAL
(Operating Brand: Plae)

  • Email: info@theplae.com
  • Phone: 7419351556
  • Address: Block UU, Pitampura, New Delhi, Delhi 110034, India